Domestic Gas Management

We conduct audit inspections relating to the service, maintenance and installation of landlord owned gas appliances, ensuring that all service, remedial and installation works have been completed in a safe manner and in accordance with the relevant industry regulations and manufacturers' guidance.

Dutyholders and Landlords Responsibilities for Domestic Gas Appliances

The Gas Safety (Installation and Use) (Amendment) Regulations 2018 outline duties for landlords to make sure all gas appliances, fittings, chimneys, and flues are safe and working efficiently. Landlords are legally responsible for the safety of your tenants in relation to gas safety. By law you must:

• Ensure all gas appliances and flues undergo a gas safety check every 10-12 months which must be carried out by a Gas Safe registered engineer. Once this has been done, you will be given a Landlord Gas Safety Record or Gas Safety certificate (referred to as a CP12 certificate) with details of all the checks that were carried out. Appliances owned by your tenants are not your responsibility - although it is still up to you to ensure the safety of any connecting flues unless they are solely connected to the tenants' appliance.

• Provide tenants with a copy of the Landlord's Gas Safety Record (LGSR) within 28 days of completing the gas safety check; for new tenants you will need to provide this at the start of their tenancy.

• Repair and maintain all gas pipework, appliances, chimneys, and flues are kept in safe condition. It is recommended by Gas Safe and the HSE that a tightness test of the gas carcass and appliances is undertaken including a visual examination of the pipework carried out as reasonably practicable.

Our Risk Management Services Cover:

Quality Control Audits

Our highly trained Gas Safe registered consultants undertake a thorough examination of the contractor's service regime, installation, and repairs to ensure works have been completed correctly, in accordance with relevant regulation and manufactures instructions to meet the contractual specification. Our audits identify that the contractor has completed the work to standards and offer clients best value for money, improved contractor service delivery and most important ensuring resident's safety. Our reports detail the compliance of the service using photographs by way of evidence. Furthermore, PCM can complete joint quality control audits with the contractor to aid improvement of works undertaken and ensure compliancy with the current regulation and industry standards.

Audit and Validation of Landlord Gas Safety Records

We independently audit the annual landlords gas safety record produced by principal contractors ensuring that they have been completed correctly and are legally compliant.

Carbon Monoxide (CO) Alarm Activation Fumes Investigation & Report

Our expert gas inspectors undertake an in-depth investigation into the activation of a carbon monoxide alarm within your residents' home to confirm the possibility of CO within the property using specialist testing equipment. A thorough investigation will be undertaken into each gas fired appliance to confirm correct function and safe operation. Test results and report will be provided to the client with conclusion of alarm activation. We also check and test all of your CO alarms within the property to make sure they are within expiry dates and operational after the investigation.

Domestic Energy Performance Certificate

An Energy Performance Certificate (EPC) is a legally required document recording how energy efficient a property is, assigning ratings from A (most efficient) to G (least efficient) and are required whenever a property is built, sold, or rented out, and they are valid for 10 years. Failure to produce an EPC could result in a fine of between £500 and £5,000 based on the rateable value of your building. By law landlords have legal responsibilities to provide an Energy Performance Certificate for the property with an energy rating of 'E' or above. Our specialist inspectors will undertake a detailed schematic of the property assessing details of the property affecting buildings energy performance. We will provide customers with an approved and accredited performance certificate providing an understanding of buildings energy rating offering recommendations with estimated price guidance to increase energy performance after proposed alterations are completed.

Heat Loss Calculation

We produce heat loss calculation for our clients to ensure they specify the correct heat outputs at properties to maximise the return on energy improvements, and guarantee the building is adequately heated. Confirming the correct heat loss calculation can have a positive effect on the building energy performance in turn saving money and it is important that the heat loss of the building is less than the heat output.

Management and Operation System Audits

Our management system audits are a detailed review of the management plan, safety precautions, development project and contractor competence to determine whether current management is effective, and works are carried out in accordance with the relevant regulations and standards. Our audits identify whether precautionary measures remain effective, the current condition and performance of the system, management systems in place and projects are completed in accordance with the agreed completion date.

Boiler Referral Advice and Capital Works Programme

Our in-house technical consultants provide trusted advice for new boiler installation referrals recommended by contractors. Ensuring that the boiler is appropriately replaced by checking part availability, breakdown history and if beyond economical repair providing clients value for money. Our capital works programme identifies properties to be inserted into a database and gathers data on the assets in the contract then itemizes boilers that require replacement together with the client budget depending on age, flue type, breakdown history etc. Boilers are replaced in line with the current legislations and regulations saving client unnecessary expenditure on assets that are still fit for purpose.

Bespoke Specifications for Servicing, Maintenance and New Installations

Our qualified project managers provide bespoke specifications on all aspects of the contract on the remit supplied by the client providing third party, individual technical advice, and guidance in line with the current regulations and legislation.

Gas Awareness and Management Training

All personnel involved with the management of controlled measures and work activities, must be properly trained to a level that ensures tasks are carried out in a safe, technically competent manner and receive regular refresher training. Our qualified trainers provide an extensive range of gas safety training courses, from introductory awareness to an advanced level. This includes classroom courses, seminars, public courses, and practical skills-based workshops that have been specifically developed to meet the needs of candidates at all levels of technical competence and experience. We also deliver tailored training courses for clients at their premises.

How Can We Help

Our specialist consultants assist the responsible person on a range of control issues and risk management to comply with statutory requirements, including project management.

Visit our contact page for more information or fill out the contact form at the bottom of this page and we will get back to you as soon as we can.

Why do gas appliances need to be serviced every 12 months?

As part of The Gas Safety (Installation and Use) (Amendment) Regulations 2018, it is essential that all gas fired appliances within properties are serviced every 12 months. It is important to ensure the safe operation of the appliance’s combustion and effectiveness of the flue to maintain the appliance efficiency reducing carbon footprint and gas consumption. Having a gas appliance checked on a regular basis will prevent future failure and enable small issues to be resolved quickly preventing a further major issue to develop possibly producing a large repair cost. After a new installation of a gas appliance, manufacturers require regular service checks to be carried out to protect the appliance warranty.

What to do if you think you can smell gas?

• Turn off your gas supply at the gas meter immediately at your emergency control valve (ECV). In newer houses, the emergency control valve is normally outside with the gas meter in a meter box. If your gas meter is indoors, try looking under the stairs, beneath the kitchen sink or in the garage.
• Turn the ECV handle so the lever is at 90 degrees to the upright gas pipe, follow on/off tape on/off
• Open all your doors and windows to let gas out and some fresh air in. Do not switch anything electrical on or off, put out all naked flames, do not smoke, strike matches or do anything which could make the gas catch fire. If you have any electrical security entry phones or locks, do not use them, open your doors manually.
• Immediately call the national gas emergency number on 0800 111 999 (24 Hours)

Carbon Monoxide (CO) and what to do if you suspect CO poisoning?

• Carbon monoxide (CO) is a colourless, odourless, tasteless, poisonous gas produced by incomplete burning of carbon-based fuels, including gas, oil, wood, and coal.
• Some of the signs that indicate incomplete combustion and may result in the production of CO are:
  1. Yellow or orange rather than blue flames (except fuel effect fires or flueless appliances which display this colour flame).
  2. Soot or yellow/brown staining around or on appliances.
  3. Pilot lights that frequently blow out.
  4. Increased condensation inside windows.

• Early symptoms of carbon monoxide (CO) poisoning include:
  1. Headaches or dizziness
  2. Breathlessness
  3. Nausea 
  4. Loss of consciousness
  5. Tiredness
  6. Pains in the chest or stomach
  7. Erratic behaviour
  8. Visual problems

• If there is a possible spillage of carbon monoxide within your property do not delay and get fresh air immediately. Open all doors and windows then turn off any gas appliances and leave the house. Call the national gas emergency number on 0800 111 999 and seek advice. If CO symptoms are still present seek medical help immediately.

At Phoenix Compliancy Management, our highly trained consultants can ensure your gas appliance has been serviced to the current gas regulation and manufacturers requirements.